$15M+
Annual business scale
10+
Years of leadership
400+
Team members led
I connect ideas, people, and technology to create what's next.
Creative thinker. Strategic leader. Experience builder.
My career started in hospitality, where I quickly learned that success isn't just about delivering great service. It's about people, creativity, adaptability, and finding better ways to do things.
Over the years, my curiosity has taken me well beyond traditional operations. From leading multimillion-dollar businesses and developing teams to designing physical spaces, implementing technology, building brands, and exploring new approaches to education, I've never been particularly interested in staying in one lane.
I enjoy seeing the bigger picture, connecting ideas that don't always seem related, and figuring out how to turn them into something meaningful. Whether it's a business challenge, a creative project, or an opportunity to rethink how something works, I'm driven by the possibilities of what could be.
Hi, I’m Joe Linnehan.
DIGITAL PORTFOLIO
Chief Operating Officer
TINIOS HOSPITALITY GROUP | HAMPTON, NEW HAMPSHIRE
Progressive leadership: HR Manager → Marketing Director → Director of Operations → Chief Operating Officer
2020 - Present
Led brand marketing and business operations across six restaurants and a commercial bakery and commissary within a hospitality organization generating approximately $15M–$17M in annual revenue.
Built an in-house marketing and creative operation, producing print materials, original photography, creative content, and digital campaigns internally without outsourcing to third-party agencies or creative vendors.
Direct creative development from concept through production, aligning photography, design, messaging, websites, and promotional materials with each concept’s distinct brand identity.
Develop integrated seasonal campaigns across social media, email, websites, events, and in-location materials, coordinating product offerings, campaign timing, and execution across locations.
Lead development and launch of a custom online market, bringing together product selection, in-house photography, digital merchandising, online ordering, and promotional communications.
Partner with culinary leaders to introduce seasonal menus, bakery products, holiday offerings, and special events, translating product details into compelling brand stories and customer experiences.
Connect marketing across the customer journey, including brand discovery, reservations, online ordering, loyalty enrollment, gift cards, on-site service, and repeat engagement.
Bring together marketing, culinary, operations, technology, and three event teams to translate ideas into coordinated campaigns, launches, and guest experiences.
Provide executive leadership across an organization of up to 400+ employees, developing General Managers and department leaders while strengthening collaboration, accountability, and service consistency.
Oversee budgets, P&L performance, vendor relationships, capital projects, and operational planning, using financial and operating data to guide business priorities and investments.
Lead technology and process improvements across customer-facing platforms and internal systems, coordinating evaluation, implementation, training, and adoption.
Tinios Hospitality Group comprises six restaurant concepts, including Galley Hatch, Tinos Kitchen + Bar, Popovers on the Square, Popovers at Brickyard Square, Grill 28, and Kay’s Café, along with a commercial bakery and commissary, two employee housing properties, and commercial real estate holdings.
Guest Services
2014 - 2018
OCEAN PROPERTIES RESORTS AND AFFILIATES | PORTSMOUTH, NEW HAMPSHIRE
Progressive leadership: Manager In Training → Food & Beverage Manager → Task Force Manager → Sales (Covid Recovery)
2018 - 2020
Supported hotel and resort operations across Maine, New Hampshire, New York, and Florida, adapting to distinct property identities, regional markets, and guest expectations.
Managed food and beverage operations across eight outlets at a Bar Harbor resort, coordinating teams and service delivery across multiple dining concepts.
Partnered with hotel leadership, sales, culinary, and event teams to deliver dining experiences, banquets, private events, and group functions consistent with each property’s brand standards.
Used Oracle Hospitality OPERA and CRM capabilities to support guest information management, sales coordination, and personalized service.
Supported secret shopping evaluations and service quality reviews, identifying opportunities to strengthen brand consistency, staff performance, and the guest experience.
Coordinated event execution with sales and culinary teams, aligning staffing, presentation, service timing, and guest requirements.
Used OpenTable, Digital Dining, and guest messaging platforms to support reservations, customer communications, billing, and service delivery.
Ocean Properties Hotels, Resorts & Affiliates is one of the largest privately held hotel operating and development companies in North America, with a portfolio spanning independent resorts and major hotel brands, restaurants, and meeting and event venues.
Task Force Manager
GALLEY HATCH RESTAURANT ( TINIOS HOSPITALITY GROUP) | HAMPTON, NEW HAMPSHIRE
Began as an expo and advanced through kitchen stations, building hands-on experience in food preparation, cooking, plating, and service execution.
Coordinated communication between kitchen and service teams to maintain order accuracy, presentation standards, and timely delivery during high-volume service.
Developed a practical understanding of product quality and consistency, learning how individual details shape the overall guest experience.
Worked alongside chefs and kitchen teammates to balance competing priorities, maintain food safety standards, and deliver consistent dishes under pressure.
Established a culinary and hospitality foundation that informed later leadership in operations, product storytelling, marketing, and customer experience.
GUNSTOCK MOUNTAIN RESORT | GILFORD, NEW HAMPSHIRE
Delivered guest services in a high-volume outdoor recreation environment, helping customers navigate skiing, snowboarding, tubing, lodging, lessons, and equipment rentals.
Built product knowledge across seasonal offerings and recommended experiences based on guests’ interests, abilities, and needs.
Supported season pass and daily ticket sales through in-person and online interactions, clearly communicating product benefits, options, and resort policies.
Resolved purchase, reservation, and account concerns, supporting a positive brand experience across digital and on-site customer touchpoints.
Used InTouch Elevate resort technology to process purchases and manage ticketing, rentals, and lesson bookings while maintaining accurate customer information.
Collaborated with resort departments to communicate updates and support a coordinated guest experience during peak seasonal demand.
LINE COOK
2013 - 2018
EDUCATION
LAKES REGION
COMMUNITY COLLEGE
Southern
NEW HAMPSHIRE
UNIVERSITY
AsSOCIATES DEGREE:
CULINARY ARTS
CLASS OF 2016
AMERICAN COLLEGE
OF EDUCATION
MASTERS DEGREE:
INSTRUCTIONAL DESIGN & EDUCATIONAL TECHNOLOGY
CLASS OF 2027
BACHELORS DEGREE:
HOSPITALITY BUSINESS
CLASS OF 2018
Awards + Recognition
PRESS
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Linnehan Named New Hampshire 200
New Hampshire 200 is a list of 200 influential business leaders who have made their mark on NH's economy, business climate and the state as a whole.
https://www.nhbr.com/2025-new-hampshire-200-recipients-named/
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There’s always something stirring in the kitchen for LRCC alumnus Joseph Linnehan
Read Article: https://givenhcc.org/theres-always-something-stirring-in-the-kitchen-for-lrcc-alumnus-joseph-linnehan/
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